This website, www.treatmycancer.ai (“Website”), is owned and operated by PurpleRibbon Healthcare Services Pvt. Ltd. (“PurpleRibbon”, “we”, “us”, or “our”), a company incorporated under the laws of India with its registered office at 213, Solus, Hiranandani Estate, Thane West 400607.

PurpleRibbon operates a digital health platform offering AI-powered and expert-validated oncology second opinions to individuals seeking information and guidance on cancer diagnosis and treatment (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our Website and Services.

By using our Website or providing your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Website or use our Services.

  1. Information We Collect
  2. a) Personal Information

We may collect personal information such as:

  • Full name, email address, contact number
  • Age, gender, location, and other identifying details
  • Any information voluntarily provided through registration or communication
  1. b) Sensitive Personal Information (SPI)

When you use our Services, we may collect SPI, including:

  • Medical records and reports
  • Health conditions, past treatments, prescriptions
  • Diagnostic images, pathology results, and physician notes
  • Other health-related data you submit for a second opinion

We only collect SPI with your explicit consent, and in case you are submitting someone else’s medical data, you confirm that you are authorized to do so.

  1. c) Technical and Usage Data

We may collect:

  • IP address, browser type, operating system
  • Device identifiers and user behavior (e.g., pages visited, clicks)
  • Cookies and similar tracking technologies (see section 5)
  1. Use of Information

We use your data to:

  • Provide AI-generated and expert-reviewed oncology second opinions
  • Communicate updates, clarifications, and reports related to your case
  • Improve our Services, website performance, and user experience
  • Comply with legal and regulatory requirements

We do not use your SPI for marketing purposes.

  1. Sharing and Disclosure

We may share your data with:

  • Oncology experts who review and validate second opinions
  • Authorized internal teams or partners directly involved in service delivery
  • Third-party service providers (e.g., cloud storage, analytics) under confidentiality obligations

We do not sell or rent your personal or health data.

  1. International Users & Cross-Border Transfers

While PurpleRibbon is an Indian entity, we serve users globally. Your data may be transferred and stored in India or other jurisdictions where our partners or servers operate. By using our Services, you consent to this international transfer of data.

  1. Cookies and Analytics

We use cookies and similar tools to:

  • Recognize repeat visits
  • Track usage patterns and improve user experience
  • Analyze site performance via tools like Google Analytics

You may control cookie preferences via your browser settings. However, disabling cookies may impact certain functionalities of the Website.

  1. Data Security

We implement appropriate technical and organizational safeguards to:

  • Protect your SPI and personal data from unauthorized access or misuse
  • Secure transmissions using SSL encryption
  • Limit data access to only authorized personnel

Despite our best efforts, no online system is 100% secure. We recommend not sharing sensitive information over unsecured channels.

  1. Your Rights

You may:

  • Access, update, or correct your personal data
  • Request deletion of your data and closure of your account
  • Withdraw consent at any time by writing to us at hello@treatmycancer.ai

We will act on your requests within a reasonable timeframe, subject to applicable laws.

  1. Third-Party Links

The Website may contain links to third-party platforms. This Privacy Policy does not apply to those websites. We advise you to review their privacy policies before engaging with them.

  1. Children’s Privacy

Our Services are not directed at minors under the age of 18. If you are under 18, you must access the platform under the supervision of a parent or guardian.

  1. Change in Ownership

In case of a merger, acquisition, or restructuring, your data may be transferred to the new entity. We will notify you in case of any material change and provide options to opt out where applicable.

  1. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. Continued use of the Website constitutes acceptance of the updated policy.

  1. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

  1. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Data Protection Officer

PurpleRibbon Healthcare Services Pvt. Ltd.

Email: hello@treatmycancer.ai

Website: www.treatmycancer.ai

Contact Us